Effective Date: May 01, 2026
Website: https://kitethebay.com

KiteTheBay (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or book or inquire about our services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

When you contact us, submit a form, or book a lesson, we may collect:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (when applicable)

• Any additional information you choose to provide in inquiries

Information collected automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Cookies and tracking technologies

• Referral source (how you found our site)

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer support

• Book and manage lessons and services

• Process payments and transactions

• Improve website performance and user experience

• Send updates, confirmations, or service-related communications

• Run advertising and marketing campaigns (including retargeting)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality

• Analyze website traffic and user behavior

• Deliver relevant advertisements across platforms such as Google, Facebook, Instagram, and other ad networks

You may disable cookies in your browser settings, but some features of the site may not function properly.

4. Advertising and Analytics

We may use third-party services such as:

• Google Ads

• Meta (Facebook/Instagram)

• AdRoll or similar advertising platforms

• Google Analytics

These services may collect information about your interactions with our website to provide targeted advertising and analytics.

5. How We Share Information

We do not sell your personal information.

We may share your information with:

• Payment processors (to complete transactions)

• Service providers that help us operate our website and business

• Advertising partners for marketing and retargeting purposes

• Legal authorities if required by law or to protect our rights and safety

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Support business operations such as customer support and recordkeeping

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against:

• Unauthorized access

• Loss

• Misuse

• Disclosure or alteration

However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications

• Disable cookies or tracking

• Request that we stop using your data for certain purposes

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

KiteTheBay
📍 1 Clipper Cove Way, San Francisco, CA 94130
📧 info@kitethebay.com
📞 (415) 800-1500